Storage. Most people need some sort of extra storage from time to time. Be it a remodel or a place to keep Christmas decorations, extra storage is often a necessity. But finding storage and moving your items to and fro is a pain. It is also costly. Moving is also difficult. There are hundreds of things to coordinate and manage from packing your belongings to renting a truck and a crew to deciding where to possibly store your belongings at a reasonable price between residences.
I recently started a basement remodel and faced the dilemma of where to put all the stuff we had in our basement in storage. I researched the pod systems which can be delivered to your door and then loaded as your leisure. I discovered that they were fairly expensive and once loaded not accessible during your storage period. Also in my neighborhood, it looked like I might need a permit from the city to place the pod in front of my house since I have limited driveway space. I also looked into renting a storage unit and hiring workers to move our stuff. That choice felt the most cumbersome of all. All the usual choices felt overwhelming and pricey.
Then I discovered Clutter. The company is an on-demand storage service that comes to your house, packs up your belongings before photographing, barcoding and cataloging all your stuff. They then haul it away to a remote storage facility until you need it again. Plans begin at $59 per month and you can request that any item (or all items) be brought back to you within 48 hours.
Clutter was launched in 2015 and was founded by Ari Mir and Brian Thomas outside of Los Angeles, California after Brian’s Mom had a negative experience using self-storage.
“She never visited her unit because it was exceptionally inconvenient to travel to and rummage through, she continually forgot what was in her storage unit, and the management delivered poor customer experience. Mir and Thomas knew there must be a simpler, more convenient way for her – and millions of other people – to store their things,” said Allie Martin, Clutter marketing & communications manager.
I contacted Clutter on a Monday afternoon and requested a Friday pick-up. I submitted my request online and was called back within seconds. The customer service agent was through and went over all the policies with me before reviewing what I needed stored. He also provided me with a two-hour window for when the Clutter crew would arrive.
On Friday, I received text messages with an estimated time of arrival which was way more accurate than the cable guy’s eta has ever been. The two guys who arrived were prompt and courteous. They quickly accessed my space and got to work. Unfortunately for me, I had underestimated the amount of stuff I needed stored and quickly overfilled their truck. They assured me that this happened a lot and set up a new time to pick up the remaining items within 48 hours. I was feeling a bit panicked as construction was starting the following Monday and I needed everything out of my basement. The crew worked quickly and my concerns were diminished. Even my husband was impressed with their services.
Clutter provides you with the exact amount of storage needed for your belongings, not too large or too little. This custom arrangement means you only pay for what you need, no more and no less. I voiced concern over having more than originally planned and the Clutter workers were quick to assure me that they had space for all of my belongings.
I asked Martin about who Clutter is ideal for and she told me everyone can benefit from their services but that most people who use them are experiencing a life event such as marriage, remodeling or experiencing a gap between moving out of their old home and into their new home. She also mentioned the many tiny condo owners use their services to store holiday decorations or summer gear that can’t be stored in their city dwellings. “Clutter is perfect for anyone who wants a convenient and affordable way to store their things,” she added.